You might be interested

Satisfaction Trends / Benefits of Outsourcing of Call Centre Services
The presence brings us the “satisfaction trend”. All companies strive to make their employees, suppliers, and customers happy and, last but not least, they strive for satisfaction of their own company with own profits and adequate financial savings and with a competitive position at the market.
Communication is a game, if you know the rules
In the last couple of years the customer care is becoming a common part of strategy of trading companies.In the highly-growing competition on the market the active communication with customer becomes fundamental.Companies exhibit a shift from „product focused“ to „customer focused“ – originated for client, managed by client.In the case of correctly chosen tool there is a high probability, that being in touch might signify added value not only for client, but especially for the company.
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