We take care

Service hotline

Retaining an existing customer is often up to six times cheaper than acquiring a new customer, yet many companies only focus on growth. Gain a competitive edge and increase your efficiency and your customers' satisfaction.

As part of the service hotline, we deal with customer requests related to non-functionality of products and services. We try to fix the problem over the phone or identify the exact nature of the problem.

    • We can verify the customer and see if they have an active contract.
    • If necessary, we will arrange a service call and agree on the conditions for the service. At the end of the service call, we check the customer's satisfaction.
    • We provide services in non-stop mode 24/7, we provide comprehensive tailor-made services at favourable prices. 
    • Compared to an internal contact centre, we achieve financial savings and in addition:
      • You will receive objective feedback on your products and employees. 
      • We can work non-stop and resolve your customers' problems day and night. 
      • We increase the satisfaction of your customers and the turnover of the company.
      • We approach the needs of companies individually according to agreed contractual terms (SLA).

Reference: ASO VENDING, s.r.o.

We provide a service hotline for our client, ASO VENDING s.r.o.

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Are you
interested?

Write Martin without a commitment
Martin Minárik
Business Development
+421 914 100 756

    Are you
    interested?

    Write Martin without a commitment
    Martin Minárik
    Business Development

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