Our company Crystal Call was founded in 2004 and its registered office is in Slovakia. Over the years, we have developed into a multilingual and multi-channel call centre with a multinational scope.
We made more than 87,200,000 phone calls between 2 April 2004 and 31 December 2021.
We are currently the most technologically advanced and largest commercial call centre in Slovakia. The guarantee of high professionalism is our many years of experience and a stable team of our key managers, who have been working in our company for an average of 10 years or more.
We offer consulting and outsourcing of a wide range of services, starting with surveys, through sales, customer or service hotlines, to generating leads and scheduling business meetings.
During our 18 years of existence, we have worked in almost every industry, from selling socks, to stress testing the hotline for a nuclear power plant explosion.
We have worked on more than 500 projects, starting from the smallest ones served by one operator to large projects served by several hundred operators at the same time.
We have experience with crisis situations, such as, for example, preparations for the first nationwide Covid testing with the NCZI, and we are currently preparing a crisis migration hotline due to the ongoing war in neighbouring Ukraine.